Our Core Values

Our Core Values

Core values in home care serve as guiding principles that ensure the highest quality of care and support for clients.

They foster trust, compassion, and integrity, creating a foundation for meaningful relationships between caregivers and those they assist.

These values help maintain a consistent standard of service, promoting accountability and professionalism while addressing the unique needs of individuals.

By emphasising empathy, respect, and dignity, core values inspire caregivers to provide personalised care that enhances clients' well-being and quality of life.

We at Angels in Disguise believe they are essential for building a positive and impactful homecare environment for all.

Caring

• Putting the needs of our clients above all else

• Ensuring the best quality of life

• Working in collaboration with clients and families

• Supporting our employees

Honour

• Respecting people’s needs and feelings

• Treating people with respect and dignity

• Maintaining the highest standards of care

• Supporting those who are providing care

Reliability

• Meeting care needs 24-hours a day 365 days a year

• Providing a rapid response when required

• Clinical leads available 24-hours a day

• Dedicated and knowledgeable staff

Optimism

• Focusing on providing the best outcomes for those needing our care

• Providing complex care with passion and compassion

• Ensuring clients feel supported and enabled

• Promoting a people-centric approach

Compliance

• Having a professional approach to all that we do

• Uncompromising standards of care

• Supporting staff through high quality and accessible training

• Working with key partners and industry bodies

Approachability

• Committed to listening to clients and families

• Being led by how people choose to be supported

• Continually reviewing our services

• Promoting a positive company culture

Empathy

• Understanding the challenges faced by our clients and the people that support their care

• Always being empathetic

• Providing services that are personalized to individual clients needs

• Putting kindness and caring at the core of everything we do

Collaboration

• We work with all stakeholders to ensure 360 care solutions

• Listening to the needs of our employees is paramount to the success of our business

• We provide top-quality support and training

• We work closely with our partners to deliver first-class care